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Terms of Service

Last updated: March 3, 2026

Acceptance of Terms

These Terms of Service govern your use of WorkMetrics Malaysia and its services. By accessing and using our website, you agree to be bound by these terms and conditions. We reserve the right to modify these terms at any time, and such modifications become effective immediately upon posting. Your continued use of our services following any such changes constitutes your acceptance of the updated terms. If you do not agree with any part of these terms, you must cease using our website and services immediately. We encourage you to review these terms regularly to ensure you understand our policies and your obligations.

User Obligations

As a user of our platform, you agree to comply with all applicable laws and regulations. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree not to use our services for any unlawful purposes, including but not limited to transmitting malicious code, engaging in fraud, or distributing false information about Malaysian labour market data. You must not attempt to gain unauthorized access to our systems or interfere with the normal operation of our platform. We reserve the right to investigate violations and take appropriate legal action. Your misuse of our services may result in immediate termination of your access and potential legal consequences.

Intellectual Property Rights

All content on our platform, including but not limited to text, graphics, educational resources, employment statistics, productivity measurements, and labour market analyses, is the exclusive property of our organization or our licensors. You are granted a limited, non-exclusive, non-transferable license to access and use this content for personal, educational, and research purposes only. You may not reproduce, modify, distribute, or republish any content without our prior written consent. The use of our educational resources on workforce development and skills gap analysis is permitted solely for non-commercial purposes. Unauthorized reproduction or distribution of our intellectual property constitutes copyright infringement and may result in legal action.

Limitation of Liability

Our services and all content are provided on an “as is” basis without any warranties, express or implied. We do not guarantee the accuracy, completeness, or timeliness of employment statistics, productivity measurements, or labour market indicators provided on our platform. To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use our services. This includes loss of data, business interruption, or loss of profits. We shall not be held responsible for any errors, omissions, or delays in the content or for any reliance you place on such information. Users are responsible for verifying the accuracy of all data and making their own informed decisions.

Termination of Services

We reserve the right to terminate or suspend your access to our services at any time, with or without cause and without notice. Termination may occur if you violate these terms, engage in unauthorized use of our platform, or if we determine in our sole discretion that your use poses a risk to our services or other users. Upon termination, your right to use our platform ceases immediately, and you must delete any downloaded content. We are not responsible for any losses or damages resulting from termination of services. However, we will make reasonable efforts to notify users of significant service interruptions. The provisions regarding intellectual property, limitations of liability, and indemnification shall survive any termination of these terms.